Method: conversational help. Instead of searching and scanning, readers ask a question in their own words and get a short answer with links to the right topics. It's the most direct form of the non-linear, self-service experience the blog describes.
Try it: ask the guide
Ask anything about interactive documentation or this guide — for example "how do I add a video?" or "what should I build for sales?". Tap a suggestion to start.
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Guide assistantAnswers from this guide · usually instantly
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This demo assistant matches your question against the topics in this guide. In a live ClickHelp portal, the AnswerGenius AI assistant answers questions from your own documentation.
Tips for in-doc assistants
- Always link answers to the source topic, so readers can verify and read more.
- Offer suggested questions — many readers don't know what to ask.
- Collect 👍/👎 on answers; unanswered questions are your next topics.